“We are very conscious of the amount of time you give to us over and above the contracted hours. We know that you had something of a ‘mess’ to unravel when you took over the ICT work. Apologies for this. We really thought that all was well with the work our previous provider was doing.
You have been very thorough in your recommendations of new products which would be appropriate to us & your energy seems limitless! Thank you.
I should like to thank you most warmly for working such long hours and in such a professional manner for Sutherland and its children. We need experts like you to complement the expert professionals which we have at Sutherland. After all – we are here for the children.”