Our value to customers:
- Service Desk open Mon-Fri, 52 weeks per year dealing with support, course bookings and enquiries
- SIMS in the classroom for on-line registration & behaviour management
- Two specialist teams with experienced experts supporting SIMS and FMS, five days per week including school holidays
- Rare and coveted Capita accreditation
- Skilled and effective training services for new starters, established school staff or specialist subjects (on site or at your location)
- Remotely applied system upgrades and repairs—reduces disruption to customers
- Capita approved, resilient and securely encrypted automated backup service using secure off- site storage to cut out your data protection headaches
- Dedicated specialist to help you make the most of your SIMS
- Increased support numbers at Census times
- Experts on hand at key points in the academic year (e.g. admissions, SIMS and financial year ends)
- Continual input into the development of Capita SIMS through Capita meetings and forum
- Workshops, specialist user guides and newsletters as part of our customer communications commitment
- Experts in academy conversion
On-site Training or Consultancy Service
We also provide on-site training or consultancy services by request. We can also host SIMS or FMS demonstrations to individual schools, academies, Academy Trust schools or if required attend your cluster group meetings.
Cost on request
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